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Platform

The complete medical information system

Seven modules that share a single patient record, a single database, and a single AI agent. What makes MISS different is not any one module — it is the fact that they all genuinely work together.

Module 1

Front Desk and Scheduling

The entire queue on one screen, in real time. Columns — Registration, Waiting Room, In Consultation — update instantly via WebSocket. Patient booking from call to appointment in one minute: MPI search, service selection with price, available doctor slots, payment method.

Module 2

Patient Card

The complete patient card: complaints, examination, diagnosis, plan — on one screen. Structured SOAP records in Russian and Uzbek. Problems, allergies, vitals, medications, lab results with HIGH/LOW flags — all in a single record. Automatic allergy warnings.

Module 3

Laboratory

From tube to result — without paper, without manual transfer. Priority worklist (STAT/ROUTINE), barcode scanning, result entry with instant automatic validation against reference ranges. Quality control dashboard with Levey-Jennings charts. Critical values tracked until physician read-back confirmation.

Module 4

Finance and Cashier

Accounts receivable, denials, and cashier — in one circuit, not in spreadsheets. Revenue cycle dashboard: days in A/R, denial rate, collections by payer. Automatic matching for bank reconciliation. Fiscal integration with E-Pos, Payme, Click, Uzcard, Humo — everything in one receipt, shift closed with a single button.

Module 5

Call Center

A live supervisor dashboard: who is on the line, who is overloaded, where SLA is breached. Heatmap of load by hour and day. KPIs: AHT, ASA, abandonment rate, CSAT. Missed calls automatically become callback tasks. Telegram chats with SLA tracking.

Module 6

Marketing Attribution

Every lead has a source. Every channel has a cost per acquisition. Attribution cockpit: how many leads came from each channel (Instagram, Google Ads, partners, website), what is the conversion to appointment, what is the acquisition cost. Lead funnel by stage: from first contact to visit. Campaigns (SMS, Telegram) with automated patient-return triggers.

Module 7

BI Analytics

Metrics, reports, and dashboards — without a developer, with an AI assistant. A catalog of over 20 metrics with formulas computed on clinic data. Scheduled reports with run history. Customizable dashboards. Cortex can create a new widget from a single sentence — “show leads from Instagram this month” — and add it to the board.

AI at the foundation

Cortex is an agent, not a chatbot

Most “AI assistants” in healthcare are chatbots. They answer questions. Cortex is fundamentally different — it sees clinic data across all seven modules and takes actions with the user’s permission. 90 clinical tools across 26 domains, 9 RBAC roles, 5 automated workflows, up to 15-step autonomous reasoning chains.

See every module in action

Request a demonstration tailored to your clinic. We show real workflows on working software — not slides.

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