Front Desk and Scheduling
Real-time queue with WebSocket columns: Registration / Waiting Room / In Consultation. Patient booking from call to appointment in one minute.
Medical Information System
One system instead of six. AI at the foundation.
MISS is the medical information system where front desk, laboratory, cashier, marketing, and analytics are connected to each other — and governed by the AI agent Cortex.
Built for clinics that have outgrown fragmented software. Every module shares a single patient record, a single database, and a single login. No more double entry. No more switching between programs.
The problem
Six programs, zero clarity
A typical clinic in Uzbekistan runs a clinical MIS, a laboratory system, a cash register, a CRM, and a stack of spreadsheets — at the same time. Patient data is duplicated, lost between systems, and no manager can see the full picture. When the state DMED platform requires data submission, doctors enter it twice: first in their own system, then manually in DMED.
Ask a clinic’s marketing director where yesterday’s patient came from. Ask the call-center supervisor how the shift performed. In most clinics, they will not know until the next day — if at all.
Interoperability
A morning at the clinic — from call to report
08:30 — A call comes in. The operator sees it on the live supervisor dashboard, picks up. The patient wants a cardiologist. The operator searches the Master Patient Index, finds the patient in five seconds, books the 12:00 slot through the booking wizard — service, doctor, slot, payment method — in one minute. The appointment appears in the front desk queue.
11:55 — The patient arrives. The receptionist marks arrival with a single click. The card moves to “Waiting Room,” the timer starts. The doctor sees the patient in their list.
12:05 — The doctor opens the patient card. SOAP notes, allergies, vitals, medications, lab results — all on one screen. Orders a lab panel.
12:30 — The lab technician sees the order in the LIS worklist. Scans the tube barcode, enters results. The system instantly flags: potassium 6.8 — critically high. The critical-value protocol fires: notification to the physician, read-back required.
13:00 — The cashier accepts payment: cash plus card in a single receipt. The fiscal device confirms — green status line “Device online.”
End of day — The finance director opens the RCM dashboard: accounts receivable by aging, denials by payer, bank reconciliation with automatic matching. The marketing director opens the attribution cockpit: leads with sources, Instagram drives volume, the partner line converts at twice the rate. The call-center director reviews the heatmap and SLA.
One system. All data connected. Not a single switch between programs.
Platform
Seven modules, one body
Patient Card (EMR)
Structured SOAP records, allergies, vitals, medications, lab results with HIGH/LOW flags — on one screen. Automatic allergy warnings.
Laboratory (LIS)
From tube to result without paper. Barcode scanning, automatic reference-range validation, QC dashboard with Levey-Jennings charts. Critical values tracked until physician read-back.
Finance and Cashier
Revenue cycle dashboard: days in A/R, denial rate, collections by payer. Auto-matching for bank reconciliation. Fiscal integration with E-Pos, Payme, Click, Uzcard, Humo — all in one receipt.
Call Center
Live supervisor dashboard: who is on the line, who is overloaded, where SLA is breached. Heatmap by hour and day. Missed calls automatically become callback tasks. Telegram chats with SLA tracking.
Marketing Attribution
Every lead has a source. Every channel has a cost per acquisition. Funnel by stage: from first contact to visit. Campaigns with automated patient-return triggers.
BI Analytics
Catalog of metrics with formulas over clinic data. Scheduled reports with run history. Customizable dashboards. Cortex can create a new widget from a single sentence.
AI agent
Cortex sees the whole clinic and acts
Cortex is not a chatbot that answers questions. It is an agent that sees your clinic’s data and executes actions with the user’s permission.
On-demand analytics
The marketing director types: “Show leads received this month by channel.” Cortex creates the metric, computes it on real data, and adds a widget to the dashboard — no developer, no SQL.
Clinical decision support
The physician asks: “Patient has CKD stage 3, diabetes, and a new UTI. Which antibiotics are safe?” Cortex checks GFR, current medications, the formulary, and proposes an antibiotic with renal dose adjustment.
Automated workflows
Five automated workflows: discharge, hospitalization, critical values, referrals, insurance denial appeals. Cortex chains up to 15 tools in a single interaction — every mutating step awaits physician confirmation.
Why MISS
Clinical tools
90
Across 26 domains and 9 RBAC roles, Cortex operates with medical-grade precision.
Integrated modules
7
Front desk, EMR, LIS, finance, call center, marketing, BI — in a single system.
Languages
3
Russian, Uzbek, and English — full interface localization, not just translated labels.
Uzbekistan
Built for the local market
Uzbekistan’s national DMED health platform stores medical data for over 36 million citizens, and clinics face daily double data entry when submitting to it. MISS is designed with DMED interoperability on its roadmap, aiming to eliminate that burden. The fiscal module works with E-Pos, Payme, Click, Uzcard, and Humo. The interface is fully localized in Uzbek, Russian, and English.
OOO “SALOMATIC” is an IT-Park resident, with infrastructure hosted on servers in Uzbekistan for data sovereignty compliance.
Get started
See MISS in your clinic’s context
Request a personalized demonstration. We will walk through the modules relevant to your practice and show real workflows on working software.